An area of technology that seems to be getting more publicity of late is that of ‘unified communications’, or UC. Hopefully it won’t get over-done and treated as the next bandwagon, but there is a risk of that approach hurting what is actually a useful area for business improvement.
As a systems integrator and consultancy, we of course are working with UC as end users, developers and business change architects. With a view that this isn’t only about technology, we are categorising our approach as that of ‘Business Communications Transformation’, or BCT. Expect a future blog of three about the value we see in this approach for enterprise architecture.
I see that IBM are using a different term for their approach, which is ‘UC2‘, for ‘Unified Communications and Collaboration’. That ties in with their positioning of the Lotus product brand for collaboration. See www-306.ibm.com/software/lotus/unified-communications/ for their strategic definition.
This triggered thoughts about other acronyms that may get created in this area, such as ‘UC3‘ for ‘Unified Contacts, Communications and Collaboration’. A colleague of mine then came with thoughts of using ‘e = mc2′. Finding a suitable set of words to correspond to that acronym/equation can be an interesting exercise.
To pinch some of the IBM terminology, how about:
‘Enterprise = Mobility, Communications and Collaboration’?
Other suggestions welcomed. The closer to the real world, the better!